33
Relationship Between Strategic Planning and…..
Will
identify the actions needed to focus the organization on customer service. These actions will be included in the
City’s Strategic Plan.
Customer
Service Plan
The
Strategic plan helps to identify the Key messages & concepts that staff needs to learn.
City
University
(Staff
Training)
Every
employee’s performance plans will include requirements for:
1.Accomplishing the tasks assigned in the Strategic
Plan.
2.Meeting or exceeding performance measures.
3.Demonstrating the core competencies that the City
expects from its employees.
4.Required training.
Individual
Performance Plans
What
gets measured, gets done in each of our
399 services. Measurements
are selected strategically to show whether the City’s expectations for efficient services and the Customer’s
expectations for quality,
effective services are met. Performance measurements help to allocate resources, improve services, and
promote staff accountability.
Performance
Measures for all Services
Develops
the priorities or strategies for improving computer hardware, software, and communication systems for the
City. These strategies
are then included in the City’s Strategic Plan.
ITEC’s
Plans
(Technology
plans & equipment)