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ˇMajor successes include:
ˇInitiated service-oriented Budgeting for Outcomes process aligned with Key Focus Areas;
ˇDeveloped a citywide performance measurement system;
ˇIssued a citywide customer satisfaction survey;
ˇImplemented consolidated Housing and Building Inspection permitting system;
ˇImplemented a 14-day preventative maintenance schedule for City’s fleet of vehicles;
ˇOpened Arcadia Park library with self-service check-out; and
ˇImplemented a quarterly “Wall of Honor” program for employees.
Priority 2:
Staff Accountability