•Responding to false alarms consumes a large amount of police officer time
•DPD and Special Collections are burdened with tracking false alarms, permits, billing, and the collections process
–DPD Alarm Unit consists of 2 Sergeants, 4 Senior Corporals, 1 Office Assistant, costing approximately $500,000
–Special Collections has 3.6 FTEs for false alarm billing and collections, costing approximately $180,000