1
The Problem
•The Dallas Police Department received approximately 62,000 burglar alarm calls in 2004
–Approximately 32,300 from residential permit sites, averaging approximately 0.56 per permit
–Approximately 29,700 from commercial permit sites, averaging approximately 2.0 per permit
•Of these calls, 97.2% (approximately 60,100) turned out to be false alarms
•Responding to these false alarms took approximately 47,000 police officer hours
–Using DPDs calculation of 4.4 hours of active work per 8 hour shift, that is 41 police officer FTEs at a cost of approximately $3.485 million in police time
•These statistics are not unusual, but are seen in police departments across the nation
–“The vast majority of alarm calls – between 94 and 98 percent – are false (higher in some jurisdictions)” (U.S. Department of Justice)
•In Dallas, 86% of the citizens and businesses do not have alarm permits;  14% have alarm permits